Frequently Asked Questions

How do I place an order on your website?

Simply browse our collection, customize your pet's tag, and complete the checkout process. It's quick and easy!

Delivery timeframe?

We strive to ship your order promptly, and you can expect delivery within 1-3 business days for Metro Manila orders and 6-10 business days for provincial orders!

Can I track my order?

Absolutely! We provide tracking information so you can monitor your order's progress.

Exchange or return?

If you need to exchange an item, please contact our customer support. We're here to assist you!

Collection